A wonderful clinic with the most caring and understanding staff (from the veterinarians right through to reception staff). I have been taking my dog here for several years and have never once had anything but exemplary care and service. My dog had a complex presentation with atypical symptoms and blood work kept coming back negative. The vet even consulted with professors at Melbourne University veterinary school and pathologists at the lab to nut out what was going on until they were able to diagnose and successfully treat her medical issues where other clinics had never been able to make a diagnosis. My cat went there for the first time this week after becoming very ill and they were ever so beautiful with her during the 4 days of her stay. I would highly recommend this clinic to anyone!