Very caring, professional staff. Recently had to let one of my dogs go. He said their were 2 options, one was a lot of expensive tests that would more than likely just confirm the obvious. He could have made heaps off me, but was very honest and options 2 was treated with great care and dignity. Never would take my furry family anywhere else. Oh, the reception lady was a very professional and genuinely caring person at a very hard time for me. Thankyou to all the team there!
Our sweet gentle Shaggy was euthanized last week by Jenny & Casey from Newhaven.It has broken our hearts, but we would like to thank Jenny & Casey for allowing us our space and time with him and for the love dignity and respect they showed our baby and ourselves at that heartbreaking time. They were amazing, so gentle and kind. We would also like to thank Belinda for never giving up and the beautful Marietjie who treated him with so much love and affection, as if he were her own. Thank you also to Renae who always had time to listen and help with care, compassion and understanding. Many thanks to all the other vets and girls on the desk who have also been so helpful to our big wooly goofball over the past few years. Much love and gratitude.Kerry & Michael xox 🐾💔🐾
Vets and nurses are wonderful and very knowledgeable but customer service need to work on their people skills. Had a very rude encounter with one person therefore we will be taking our beloved pets elsewhere for any medical needs.